How to handle an intimidating person

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The page continues to cover ways that aggression can be neutralised through careful communication skills.Finally the page looks at how to cope with the aftermath of aggressive behaviours.

An excerpt from Don Miguel Ruiz’s , explains this idea well: “What others say and do is a projection of their own reality, their own dream. She’s the founder of the Job Success Lab and author of the The Resume Coloring Book.If your co-worker has other recognizable good traits, and the occasional dip into this kind of rudeness is rare, you might want to focus on the context of what he’s saying and not the tone. You could say something like, “I want to make sure we're on the same page and what you're saying now is throwing me off.I understand [what your co-worker's being condescending about], is there anything else I'm missing?” Could he have been more patronizing—or less informed about his potential customer?It was a good reminder that unfortunately we don’t always get to collaborate with people who have mastered the nuances of communication in the workplace.

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